Powerfront - creators of INSIDE Live Chat Messaging Platform
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Privacy Policy

About Powerfront and the INSIDE Engagement Platform

Your privacy is very important to us and Powerfront (“we”, “us”) are committed to protecting your privacy online. This Online Privacy Policy (the “Policy”) describes the ways in which we use and protect personal information. In order to understand your rights and our policy, please read this privacy statement before using our websites or technology platforms. This Policy applies to data collected by Powerfront through its websites and services that display these terms. It does not apply to those sites, services and products that do not display or link to this Policy or that have their own privacy policies.

About the Information We Collect and Store

Powerfront gathers information from online visitors in multiple ways including through Registration, Cookie Technology and participation within the INSIDE chat platform.

Personal Contact Information

We only collect and store Personal Contact Information such as email address, phone number, address and name through your submission of an online contact request form or is provided in direct correspondence with our Customer Service staff.

Anonymous Information

Whenever you interact with our Website and Chat Platform, we may also gather certain information that does not identify you individually. The information we collect does not include personal contact information. We may collect your browser information and reference site domain name and information regarding traffic patterns and site usage. This information is gathered using Cookie Technology and is used to analyze and improve our Website and to provide visitors an engaging online experience. Most browsers accept cookies automatically but also allow you to disable them or to alert you when they are being sent. Powerfront does not use or install spyware on your computer, nor do we use spyware to retrieve information from your computer.

For instructions on how to manage your web browser cookies, please follow the relevant links below.





How We Use Your Information

We may use your Personal Information to provide products, services and customer service. Your information also may be used to engage with you through your computer about sales, new products, new site features and personalized offers.

We use Anonymous Information to help us determine how people use parts of our Websites and who our visitors are. We may also use Anonymous Information to provide statistical information in aggregated form to our partners and other third parties about how our users collectively use our Website and Chat Platform.

How We Share Your Information

Except as described in this Policy, we will not disclose your Personal Information to any 3rd party.

We may provide Anonymous Information to provide statistical information in aggregated form to our partners and other third parties about how our users collectively use our Website and Chat Platform.

Please note that we do not control the privacy policies of third party sites to which we provide links or that use our technology services. Submitting your information to another entity will be subject to their own privacy policies. We assume no responsibility or liability for these third party privacy policies.

Security of Your Information

Personal information collected at our Website is stored in secure operating environments that are not available to the public. Only those employees and service providers who need access to personal information in order to do their jobs are allowed access, each having confidentiality obligations.

You should be aware that if you voluntarily disclose personal information online in a public area, that information might be viewed and used by others. Please remember that you are solely responsible for maintaining the privacy of information disclosed in public areas including chats, forums and feedback forms.

Options in Controlling The Use of Personal Information

You may request the removal of your personal contact information from our records by sending an email to [email protected].

Safe Harbor Privacy Principles

Powerfront, Inc. has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement with respect to all personal information transferred from the EU or Switzerland to the US (personal information) within the scope of its Safe Harbor certification. In addition, certain personal information may be subject to more specific privacy policies of Powerfront which are also consistent with the requirements of the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework.To learn more about the Safe Harbor program, and to view Powerfront’s certification, please visit www.export.gov/safeharbor.

Contacting Powerfront about Privacy Related Questions

If you have questions or comments about our privacy policy, please contact us by e-mail at [email protected].


By accepting this Privacy Policy, you expressly consent to our use and disclosure of your personal information in the manner outlined in this Privacy Policy. We reserve the right to modify this privacy policy from time to time. If you have additional questions, please contact our customer support department at [email protected].